Frequently asked questions

"I signed up but haven't received a confirmation."

If you haven't received a confirmation email after booking, something has gone wrong.

If you filled in the registration with your smartphone, please try with another device (PC / laptop) or another browser. Thank you.

Please do the last step of the registration and click "Complete booking".

We ask for your understanding that if a participant cannot attend the camp due to illness, the fee cannot be reimbursed. We highly recommend a ticket insurance or travel cancellation insurance (for bookings with overnight stays).

Please read more in our cancellation policy (AGB).

Due to renovations at the Oberstdorf Ice Sports Center, which are expected to last until after June 2025, unfortunately no IIHA camp can take place in Oberstdorf in 2025. As an alternative, we are offering a camp in Ferlach, Austria at this time of the year.

Please refrain from direct inquiries as to whether we have received your payment. We do not check incoming payments on a daily basis. If the status of your booking has not been changed after 10 working days, please notify us. Thank you for your understanding.

Siblings and children who attend more than one  week receive a discount of EUR 100,00.

Please use Code SIBLINGS50 when signing up.

When registering, please indicate that you are registering two children or attending another week of camp.

Please note:

A combination of discounts and subsequent payment of discounts is not possible.

Our weekend camps are excluded from discounts.

Did you forget to enter the discount code when booking? No problem. You are welcome to deduct the discount directly when making the transfer.

We ask for your understanding that a refund of discounts is unfortunately not possible.

The accommodation package is only available for the IIHA camps in Regensburg.
The children will stay in a hotel near the Donau-Arena (Hotel Bartholomäus Zeitlarn).
The accommodation package includes 5 nights (Sun-Thu) incl. half board, 24-hour supervision and shuttle to the camp. The children will be accommodated in 3- or 4-bed rooms. If you have special requests regarding room occupancy, please indicate this when booking. A booking in a double room/single room is only possible at an extra charge.
Drinks are served with meals. Additional drinks can be purchased at the hotel or you are welcome to bring your own. We kindly ask you to only provide food, especially sweets, in reasonable quantities. Please note that dinner is not included on Sunday evening.
Sunday is usually the day of arrival. After registration, the children will be brought to the hotel by their parents and received by our team of supervisors. If you are only able to arrive on Monday morning, this is also possible. You can then move into your room on Monday evening after the first day of camp. Please contact us as soon as possible if you would like to arrive at the camp on Monday.

Please bring all ice hockey equipment including 1-2 sticks, 1 floor hockey stick, sportswear for off-ice training (shorts, t-shirt, shoes, cap), a water bottle to fill up and of course a smile :) .

Please label all items of equipment. In addition, all participants in our children's camps need a folding box (45 l) to store equipment during the day.

No floorball stick is needed for our weekend camps (Elite Camp, Girls Camp and Hobby Camp).

Yes, our camps include lunch with a drink as well as snacks will be provided everyday.

Training times from Monday to Friday from approx. 8:00 a.m. to 4:30 p.m

Registration for our camp takes place the day before (Sunday between 4 p.m. and 7 p.m.).

Preliminary information:
Registration and dressing room assignments will take place on Friday beginning at approximately 3:00 p.m.
Training times are Saturday through Monday from 8:00 a.m. to 4:30 p.m.
The camp ends Monday afternoon.

Unfortunately, it is difficult for us to estimate how many children can move up to a camp. The chance of moving up increases significantly with your flexibility and willingness to step in at short notice. We keep our fingers crossed for everyone waiting to inform you immediately if there is a possibility to move up.

Our hobby camp is aimed at adult hobby players from beginners to ambitious amateur athletes. Everyone is welcome who is having fun and is motivated to work on their ice hockey skills.

We also accept beginners in our camps. The only requirement for participating in our camps is ice skating. We see a camp as the ideal start/preparation for the coming season, especially for beginners or children who have not been playing for that long.

Due to our large number of qualified trainers, we are able to respond to every child and support them individually. Working on weaknesses and giving the necessary motivational boost for a great start to the new ice hockey season.

Please let us know when signing up if your kid is a beginner.

“I'd like to help!” – We would be delighted to hear from you. Just send us an e-mail to info@icehockey-academy.com.
We will gladly accept your help and are always looking for kind people who would like to help in the dressing rooms, but also to lend a hand throughout the day.
Camps Regensburg, Ferlach and Girls Camp.